We are PC Doctor® India Pvt Ltd., a team of certified professionals who have expertise in Personal Computer hardware and software technologies. We have been supporting and selling Personal Computers, Local Area Networks, Desktops, Server Platforms and Application Software for more than 25 years.
PC Doctor® is a leader in call-based support and troubleshooting services for personal computers. We created the market for pay-per-use computer services in India. Many other companies have imitated our business model but we believe that they have not come even close to imitating our business philosophy.
What makes us unique is not any particular business model or service or competency, but our overall work philosophy. We work for our customers first and profits second, because we know that if we secure the first, the second will eventually follow. Our team works hard to understand customer needs and requirements. We also actively engage with customers to show them what more is possible with their existing IT infrastructure. We have unique "thinking tools" that help customers spark creative ideas. This helps open the doors to imagination of infinite possibilities using IT. Our goal is to help customers maximize their return on IT INVESTMENT.
Our services are being enjoyed by businesses and individuals for more than 25 years. We have more than 5000 satisfied customers. We have a combination of hardware, software and solution competencies. We are equipped to provide prompt, competent, reliable and honest service to our customers in their premises and at their convenience.
Computer systems and Local Area Networks are no longer nice-to-have components but have become mission critical business tools. With the growth of the Internet as a cost-effective and expedient communication medium, organizations want zero downtime of their computer systems. We help our customers achieve this with low time and MONEY expense.
Our expertise areas include desktop operating systems, network operation systems, office productivity tools, messaging (email) and collaboration systems, backup systems, IT infrastructure management systems and more. Most importantly, if you need a solution and we do not have a ready answer, we will figure it out for you and deliver you a solution. That is our personal promise to you.
Years Of Experience
Satisfied Customers
Tech Team
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Our mission is to provide prompt & dependable IT Management, Maintenance, Support and Solution services to medium, small and micro businesses which enables smooth functioning and growth in their business
At PC Doctor® we practice honesty, efficiency and organization as our core values. Our unique code-of-ethics which includes customers first, accuracy in all diagnosis and imparting education to customers wherever possible brings us all together as a unified team on our mission. Building lifetime relationships with our customers is what we collectively strive for every single day.
Back in late nineties, when pile-it-high and sell-it-cheap phenomena was getting rapidly adopted in IT Market. IT Services were not getting it's well-deserved attention from IT resellers which were mushrooming all over the cityscape. There was a big gap between after-sales-services promised made and actual services delivered.
PC Doctor® was incorporated to address this gap and build a brand around professional IT Services- We started with providing pay-per-use" IT Support services to Homes and SOHOS. we are the creators Of on-Call IT Services market in India and have many imitators. In couple Of years, we outgrew this market segment. And added medium, small and micro businesses as our next segment Since IT dependence in business is much higher, we offered them contracted IT support. Services with turnaround time much lower than competition.
By this time servicing-par-excellence had already become part of our organizational DNA. Our innovative approach towards services helped us add more service flavors to our offerings. Today we have many contracted support plans to choose from.
When we service well, we get to sell! As a natural by-product of great services, our customers started buying their IT hardware and software from us, making us a One-stop-Shop for our customers. While a lot has already happened, it feels journey has just begun!
